After activating this functionality, your login data (customer number and username) is saved as a so called Cookie on your local file system. We recommend to use this function only if no other users are working with this computer, tablet or smartphone. In generally we suggest: Log out after your purchase.
More information about Cookies can be found in our
data privacy statement
What is my customer number?
You will find your customer number on a ACP invoice, a delivery note or an order confirmation. It will be displayed on the first page, in the top right hand corner. If you do not have any of these ACP documents, please call our service hotline on +49 800 933 0001. You can reach us from Monday to Thursday 7:30 am to 5 pm, Friday 7:30 am to 3 pm (not on public holidays).
You are still not a ACP customer? You can register online in a few simple steps. Once you have successfully registered, you will have access to all prices and can then place an order. Click on "Register now".
Login with mobile phone number
To log in with your mobile phone number please enter your mobile phone number, verified during the registration process.
If you didn’t verify your mobile phone number yet please use the Partner Number login and verify your mobile phone number after login in ‘My Account’ Settings.
You are not yet a ACP customer? You can register online in a few simple steps. Once you have successfully registered,
you will have access to all prices and can then place an order. Click on "Register now"..
Where do I find my user name?
You will receive your user name together with your login details once you have successfully registered on the ACP Online Shop via an email to the email address you specified on the registration form. Alternatively you can contact your sales representative. If you do not have this data, please call our service hotline on +49 800 933 0001.
Login with login name
To log in with a personal login name, please enter the login name you have chosen. If you have not yet assigned a login name, please use the login with customer number and assign a login name after successful login in the settings of 'My account'.
What is my login name?
You can set the login name after logging in in the "My account" area. If you have not yet assigned a user name or have forgotten it, please use your customer number and partner number to reset the password.
What password should I enter?
The password for the ACP Online Shop is either the password you entered during the initial registration, or the password given to you by your company.
The password must be at least 10 characters long. The longer the chosen string, the harder a password is to crack. We recommend 16- or even 20-character passwords. All available characters can be used, for example upper and lower case letters, numbers or special characters. If you also use umlauts, please bear in mind that they may not be entered on keyboards for other languages.
Names of pets or relatives, dates of birth, etc. are not suitable passwords. In addition, the complete password should preferably not appear in dictionaries and should avoid common variants and repetition or keyboard patterns such as "qwertz" or "1234abcd".Your customer number can not be used as password.